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As 2023 Looms, What’s Your Focus?

The upcoming years are a unique opportunity for communication service providers (CSPs) to fundamentally reimagine their business or, alternatively, risk another decade of decline.

What to Expect:

We looked at the trends in telecom over the past few years, which have been accelerated by the global COVID-19 pandemic, to give service providers guidance on how to meet their customers demand for digital services. This white paper looks at: 

  • The death of analog POTS lines
  • Cost no longer king, innovation is
  • Mobile applications and UCaaS market share
  • Rising demand for contact center solutions

2023 Trends and Predictions Pic