Independent Research: Cloud Communications Survey

Case Study Cover Image Template

Independence Research, a broadband industry analysis firm, surveyed over 500 small and medium business (SMB)
telecom decision makers to get a pulse on the state of cloud communications in the United States. Discover insights into SMB cloud communications trends and buying plans and is intended to help service providers identify potential customer requirements and market opportunities.

In this research whitepaper learn about:

  • How service providers are well positioned to support, acquire and retain SMB business 
  • What SMB's are looking for in a service provider
  • How COVID impact the communication needs of SMBs