Heavy Reading Research and White Paper

Migrating Service Provider Voice Infrastructure to the Cloud

Although the fundamental need for voice communications is a constant, satisfaction with existing platforms and the ongoing erosion of traditional TDM models is driving communications service providers (CSPs) to adopt new voice strategies that address cost structure, system architecture and service delivery.

Based on a survey of CSPs in North and South America, this white paper examines:

  • State of service provider voice business
  • Satisfaction with current voice platforms
  • Voice network evolution options and plans
  • Why 77% of surveyed CSPs are likely to use a Cloud Voice Platform