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Communication service providers (CSPs) are introducing business text messaging (BTM) services to increase commercial revenue and gain a leg up on the competition. This cloud-based solution helps small and medium businesses (SMBs) foster customer relationships, streamline interactions, and improve business performance by engaging their market using simple and convenient two-way texting on the existing business landline.
- What exactly is business test messaging and what it means to text-enable business phone lines
- SMB benefits and use cases
- Key features for CSPs and SMBs
- Why service providers should add BTM to their portfolio